Treatment Coordinator

Treatment Coordinator (TCO) - Independent Practice with Amazing Room for Growth!

Location: Near Silver End, Essex
Employment Type: Permanent
Contract Mix: NHS 60% | Private 40%
Salary: £30,000 commission (with room to grow DOE)
Start Date: ASAP

About the Practice

We are a well-established, forward-thinking dental practice with 5 modern surgeries and an on-site car park, proudly serving our patients for over 15 years. We offer a broad range of treatments including general dentistry, implants, Invisalign, and cosmetic dentistry, and we’re now looking to actively grow our implant business.

To support this growth, we’re looking for a confident, commercially minded Treatment Coordinator (TCO) who thrives in a target-driven environment and loves guiding patients from consultation through to treatment acceptance.

Working Pattern

• Days: Monday–Friday
• Occasional weekends: 1–2 Saturdays per month (paid or time off in lieu)
• Hours: 8:30am – 5:30pm
• Software: Dentally

The Role

As our Treatment Coordinator, you will play a key role in converting patient interest into completed treatment plans—particularly for private and implant cases. This is not a receptionist or clinical support role; we are looking for someone with proven sales experience who is comfortable working with KPIs, targets, and performance metrics.

You will work with both:

• New leads generated through marketing, and
• An existing book of patients, ensuring consistent follow-up and conversion.

You’ll also support the team when there is an overflow of leads, ensuring no opportunity is missed.

Key Responsibilities

• Managing and converting new patient enquiries and marketing leads
• Conducting and supporting consultations alongside clinicians
• Explaining treatment options, costs, finance options, and benefits clearly
• Providing end-to-end patient handholding, from first enquiry to treatment completion
• Following up treatment plans to maximise case acceptance
• Supporting growth of implant, Invisalign, and cosmetic treatments
• Maintaining accurate records using Dentally
• Working to agreed KPIs, targets, and conversion metrics
• Collaborating closely with clinicians and management to drive practice growth

Essential Requirements

• Strong sales background (consultative sales preferred)
• Proven experience working to targets and KPIs
• Demonstrated success converting consultations into treatments
• Confident communicator with excellent interpersonal skills
• Comfortable managing both warm leads and existing patients
• Organised, proactive, and patient-focused

Please note: this role is not suitable for candidates whose background is solely as a receptionist or dental nurse without sales responsibility.

Desirable

• Previous experience as a TCO
• Implant dentistry knowledge or experience
• Background in private dental or medical sales environments

Why Join Us?

• Competitive basic salary commission
• Clear opportunity to grow earnings as the implant side of the practice expands
• Established, supportive team in a long-standing practice
• Key role with real influence on practice performance
• Modern systems, strong marketing support, and a growing private offering

If you’re a results-driven, patient-focused sales professional who enjoys building trust and guiding patients through life-changing treatments, we’d love to hear from you.

Apply now and be part of an exciting growth phase within our practice.

Dental Recruit Network are a trusted supplier of NHS and Private Dental services. We supply work to Dental Nurses, Dental Receptionists, Practice Managers, Dental Hygienists and Dentists. We are one of the fastest growing recruitment agencies in the UK and supply Nationwide. Dental Recruit Network are acting as an employment agency in relation to this vacancy.